We love the bold graphics of our Xale ceramics as they recall the geometry of Pre-Hispanic frets. Each piece is hand thrown, etched and glazed by a family run pottery studio in the State of Mexico. There are 2 graphic styles, let us know which one you prefer
Size: 190mm height, 120mm width at the widest point, 90mm at the opening
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Deliveries / Shipping
Free shipping for deliveries within New Zealand. We aim to dispatch all orders within 24-48 hours. We will always make contact via email to inform if we are needing to courier outside this time frame. We are conscious of not using plastic in packaging for shipping and have made an effort to use cardboard packaging and environmentally friendly products such as Geami WrapPak which is a sustainable alternative to bubble wrap, plus natural sisal lashing (compostable) and pop starch biodegradable void fill which is also 100% compostable and biodegradable.
We ship globally. Please email us on [email protected] for more information should you be outside of New Zealand and are interested in purchasing some of our homewares, or have any further questions regarding shipping.
We understand it can be difficult buying items online without seeing them first and we want you to buy with complete confidence. If you are not entirely happy with your products you may send it back to us within 7 days of receipt and we will refund you the full cost of your product minus any shipping charges (including the outgoing charge from our warehouse in Queenstown). Alternatively, you may send back your product for a swap to another one. Once again, we ask you pay for the shipping in this situation.
Once an order has been placed you are unable to cancel or alter the order. Please let us know if there are any problems with our products, please email us [email protected] If goods are damaged on arrival please photograph and email us and we will endeavour to arrange for replacement if possible or refund.
WHO WE ARE
Our website address is: https://www.ruthvenandco.com.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
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HOW LONG WE RETAIN YOUR DATA
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WHAT RIGHTS YOU HAVE OVER YOUR DATA
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WHERE WE SEND YOUR DATA
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YOUR CONTACT INFORMATION
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
Terms and Conditions
The following terms and conditions apply to your use of the Ruthven + Co website and any purchase you make using the website.
We must receive payment in full before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched once payment has been received.
We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Prices on site are current at time of display and subject to variation without notice. We will do our best to display accurate descriptions and pricing, but are unable to warrant that the product descriptions or other content of the web site is accurate, complete, reliable, current or error free. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the products on this website.
PRIVACY AND SECURITY
We are committed to protecting our customer’s privacy. Ruthven + Co will never distribute any personal information to third parties under any circumstance, including those who subscribe to our mailing list. The information we collect is used solely to process your order and stay in touch with you.
PRICING AND PAYMENT
All prices on the Ruthven + Co online store are given in New Zealand Dollars exclusive of delivery costs. We accept payment from Payment Express.
Please we have no control over any customs or import duties that could be levied when the package reaches your destination country if you are outside of New Zealand, and for which you will be liable.