Terms and Conditions

Terms and Conditions

The following terms and conditions apply to your use of the Ruthven + Co website and any purchase you make using the website.


We must receive payment in full before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched once payment has been received.


We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Prices on site are current at time of display and subject to variation without notice. We will do our best to display accurate descriptions and pricing, but are unable to warrant that the product descriptions or other content of the web site is accurate, complete, reliable, current or error free. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the products on this website.


We are committed to protecting our customer’s privacy. Ruthven + Co will never distribute any personal information to third parties under any circumstance, including those who subscribe to our mailing list. The information we collect is used solely to process your order and stay in touch with you.


All prices on the Ruthven + Co online store are given in New Zealand Dollars exclusive of delivery costs. We accept payment from Payment Express.

Please we have no control over any customs or import duties that could be levied when the package reaches your destination country if you are outside of New Zealand, and for which you will be liable.